Advantages
We can provide ERP solutions adapted to any company size.
We are familiar with complex requirements from large and very large companies, but also with diverse requirements from mid-sized and small companies.
We are also aware of challenges on management level but also of the problems that might come up on operational level.

ERP Services

Services offered for SAP and Navision

Helpdesk
You can contact us for urgent (high priority) questions but also for operational support issues. The questions can relate to: errors in SAP or Navision applications (bugs), in configuration, name lists, document input, or lack of experience in working with the ERP system.
Post-implementation audit
You spent the money, but how well is your application used?
The audit has the role to show:
• how well the employees interact with the software;
• if the ERP offers more effective means to fulfill their tasks;
• if the users know how to use the software and are familiar with the work procedures;
• if the new application facilitates communication;
• if it ensures information sharing and problem solving;
• if operation flows are optimized;
• if the reports are relevant enough.
Processes optimization
Sometimes not the best choices are made during the implementation because of the time pressure, budget or other limitations. That is why, after a period when the system is stable, it is often necessary to have periodical checks and processes optimization, in order to eliminate overlaps, useless parameters, and  ensure seamless document flow, as well as to add new functionalities needed but not implemented so far.
Implementation/development of new functionalities
In case developments are needed for implementing new functionalities, or it is necessary to implement other modules or to develop new reports, we can create micro projects according to your requirements, for which clear objective and completion time have to be specified.
Dedicated training
In every company there is a flow of incoming and outgoing personnel, business processes changes or new functionalities developments, and therefore it is necessary to have permanent training that can be focused on current processes or new business processes and modules.
Documentation
Any company needs documents to certify both the use and configuration of the ERP system. We can either create a full set of documentation and procedures, or process and update the existing documentation.
Upgrades for legislation changes
Every now and then there are changes in the legislation in force that need to be integrated in the ERP system. We ensure porting the objects for legislative changes, as well as consulting and training services necessary for directly involved users.
New version upgrades
For higher versions upgrades it is necessary to know the mechanisms that are specific to the ERP system, as well as the already implemented modules, in order to be able to prevent /solve the errors that might occur. We can offer you our support or we can perform the entire upgrade to a new version.
System administration

In case you want to have a back up for your system administrator, you can rely on the services of our consultants, so that you can benefit from safe and continuous support in this respect.